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  • Under current law, we cannot sell our cannabis products online direct to customers.

  • Check with your original retail location.

  • Our products are best when consumed within 1 year of the manufacture date.

  • We have developed a state-of-the-art lab and our scientists have worked tirelessly to perfect our proprietary terpene separation process using CO2 extraction. Our extraction and post-production methods are designed to preserve the pure full spectrum terpene profiles of the cannabis. The result is affordable, 100% pure quality oil without sacrificing taste or potency.

  • The blinking light indicates a low charge or a lack of connectivity between your battery and the cartridge. Make sure your battery is fully charged (30-45min). If the problem continues, try using a cotton swab moistened with rubbing alcohol to clean the contact points of both the battery and the cartridge.

    1. Remove cartridge from box and take off rubber cap at the bottom

    2. Attach cartridge to battery by twisting, but do not screw on too tight

    3. Take one to two short draws to activate

    4. Once activated, take a puff for 3-5 seconds wait for full effect before consuming more

    5. Use Responsibly

  • Always store your Platinum Vape pen at a room temperature of 65-77 degrees. If you are storing your cartridge for later use, replace rubber cap to bottom to avoid leakage.

Frequently Asked Questions

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